Individual Shipping Program | Personal Wine

Guaranteed delivery dates

Orders placed after 2 a.m. will be processed the following business day. Once your order has been processed the guaranteed delivery dates are as follows, depending on your service:

Service Turn around Guaranteed delivery by
(if ordered today)
Standard 6-8 business days 7/6
Priority 4-5 business days 7/3
Expedited 2-3 business days 6/29

All alcohol shipments require an adult signature (21 or older) upon delivery. For more information, check out our shipping policies.

Shipping Prices

To provide you with the most affordable shipping possible, we calculate our rates in real time using the items in your order and shipping location.

To view shipping costs for your order build your cart and enter your address in the first checkout step.

Individual Shipping Program

Send one gift to many addresses

Our individual shipping program gives you the ability to send gifts to an entire database of clients with one simple order. After your order has been placed, you’ll be provided with tracking numbers for each of the packages along with an updated list a few days later to ensure all of your gifts have been delivered safely. Please keep in mind:

  • All wine deliveries require a signature from someone 21 or older.
  • The minimum number of shipments for this service is 12.

Pricing

The price of shipping includes secure, insulated packaging that will ensure your order arrives in pristine condition. Additionally, all shipments come with our No-Break Guarantee, if anything breaks, we'll refund the cost of the product and promptly remake and ship out replacement items.

  • Standard shipping | $16 per single bottle shipment
  • Priority shipping | $25 per single bottle shipment
  • Expedited shipping | $45 per single bottle shipment
  • There will be an increase in shipping costs to Alaska and Hawaii, or for more than one bottle.

Packaging

We treat every package like a gift. We never include invoices or pricing in our packaging. Each wine bottle is wrapped in tissue paper and placed in a styrofoam cutout in a double walled cardboard box branded with a ribbon. We also include a card from Personal Wine containing our contact information in case there are any issues with the package upon arrival.

Preparing the shipping list

To ensure a smooth delivery of all packages, it is important to have full and accurate data for each of your clients. You are responsible for the accuracy of your list, and additional shipping charges will apply for any packages that need to be reshipped. Follow these tips to ensure smooth delivery:

  • Ship to commercial addresses when possible to ensure someone 21 or older is available to sign for the packages
  • Double check all names and addresses
  • Ensure company and floor, suite or extended address are included where applicable.
  • Non-alcoholic products can be shipped anywhere in the U.S.

Delivery Process

All packages are shipping using UPS and will require a signature of someone 21 or older upon delivery. Packages cannot be left at doors or delivered to any addresses other than the one provided. The standard delivery process goes as follows:

  • Make 3 delivery attempts on 3 consecutive business days.
  • After the third attempt, the wine shipment will be held for “will call pickup” at the local UPS Customer Service center. This option can also be elected for at any point up by calling UPS (1-800-742-5877).
  • If the package is not picked up it will be returned to us.
  • Reshipments do incur fees, and because each product is hand-crafted to your specifications, we do not offer refunds on returned orders.

If you still have questions, or would like further explanation about any part of the process, please feel free to reach out to us by email (support@personalwine.com) or phone (512.476.9463)