Where's My Order?

Guaranteed delivery dates

Orders placed after 2 a.m. will be processed the following business day. Once your order has been processed the guaranteed delivery dates are as follows, depending on your service:

Service Turn around Expect delivery by
(if ordered today)
Standard 5-6 business days 7/14
Priority 3-4 business days 7/10
Expedited 2-3 business days 7/8

On-time Delivery Guarantee

Priority & Expedited shipments are covered by our on-time delivery money back guarantee. If the courier's first attempt to deliver your order is after the guaranteed delivery by date, we will gladly refund your shipping costs. Some exclusions apply. Please see our Returns & Guarantee page for more information.

Shipping Restrictions

All alcohol shipments require an adult signature (21 or older) upon delivery. For more information, check out our shipping policies.

Shipping Prices

To provide you with the most affordable shipping possible, we calculate our rates in real time using the items in your order and shipping location.

To view shipping costs for your order build your cart and enter your address in the first checkout step.

How To Create Your Photo Engraved Box

Photo:

Select a high-resolution photo. Professionally taken photos and images with good lighting produce the best results. If in doubt, please email us your photo and we will let you know if it will engrave well.

Customize:

Choose one of the templates and upload the photo and text that you want custom engraved on the wood box. Note: virtual proof will not display correctly because photos must be manually converted for engraving.

Virtual Proof:

After you place your order, our designer will manually convert your photo and adjust your layout. You will be emailed a virtual proof prior to production. To ensure a quick turnaround, please approve the it within 24 hours.