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Delivery dates

Orders placed after 2 a.m. will be processed the following business day. Once your order has been processed the delivery dates are as follows, depending on your service:

Service Turn around Expect delivery by
(if ordered today)
Standard 5 - 7 business days 5/19
Priority 4 business days 5/14
Expedited 3 business days 5/13

On-time Delivery Guarantee

Priority & Expedited shipments are covered by our on-time delivery money back guarantee. If the courier's first attempt to deliver your order is after the guaranteed delivery by date, we will gladly refund your shipping costs. Some exclusions apply. Please see our Returns & Guarantee page for more information.

Shipping Restrictions

We can ship wine to the following states: AK, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI, WV, WY *Due to state wine regulations, our production selection can vary depending on the state you are shipping to. You can find product-specific state shipping information on each product page.

All alcohol shipments require an adult signature (21 or older) upon delivery. For more information, check out our shipping policies.

Shipping Prices

To provide you with the most affordable shipping possible, we calculate our rates in real time using the items in your order and shipping location.

To view shipping costs for your order build your cart and enter your address in the first checkout step.

Contact Information

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Contact Information

Support

Get your questions answered and issues resolved

support@personalwine.com
(512) 975-2634

Sales

Talk to an account manager about our products and services

sales@personalwine.com
(512) 501-1540

Hours

Mon-Fri 9 AM to 5 PM CST

Please note, we'll be closed for the following holidays in 2025:

  • Martin Luther King Day - 01/20/25
  • Memorial Day - 05/26/25
  • Independence Day - 07/04/25
  • Labor Day - 09/01/25
  • Thanksgiving - 11/27/25
  • Christmas Eve - 12/24/25
  • Christmas Day - 12/25/25
  • New Year’s Eve - 12/31/25
  • New Year’s Day - 01/01/26

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Personal Wine
6600 Metropolis Drive
Austin, TX 78744

Delivery dates for orders placed today:
Standard - 5/19
,
Priority - 5/14
,
Expedited - 5/13
,
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® Personal Wine 2025 · All right reserved · 6600 Metropolis Drive · Austin, TX 78744
Personal Wine Custom (512) 501-1540 6600 Metropolis Drive Austin, TX 78744
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