Where's My Order?

Delivery dates

Orders placed after 2 a.m. will be processed the following business day. Once your order has been processed the delivery dates are as follows, depending on your service:

Service Turn around Expect delivery by
(if ordered today)
Standard 8-10 business days 10/13
Priority 6 business days 10/11
Expedited 4 business days 10/9

On-time Delivery Guarantee

Priority & Expedited shipments are covered by our on-time delivery money back guarantee. If the courier's first attempt to deliver your order is after the guaranteed delivery by date, we will gladly refund your shipping costs. Some exclusions apply. Please see our Returns & Guarantee page for more information.

Shipping Restrictions

All alcohol shipments require an adult signature (21 or older) upon delivery. For more information, check out our shipping policies.

Shipping Prices

To provide you with the most affordable shipping possible, we calculate our rates in real time using the items in your order and shipping location.

To view shipping costs for your order build your cart and enter your address in the first checkout step.

Contact Information

We’d love to chat

Drop a line, live chat or give us a ring — we can’t wait to hear from you!

Contact Information

Get your questions answered and issues resolved

(512) 975-2634

Talk to an account manager about our products and services

(512) 501-1540


Mon-Fri 9 AM to 5 PM CST

Please note, we'll be closed for the following holidays in 2023:

  • Independence Day - 07/04/23
  • Labor Day - 09/04/23
  • Thanksgiving - 11/23/23
  • Christmas Eve - 12/24/23
  • Christmas Day - 12/25/23
  • New Year’s Eve - 12/31/23
  • New Year’s Day - 01/01/24
  • Martin Luther King Day - 01/16/24
  • Memorial Day - 05/27/24

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Personal Wine
3636 Dime Cir A,
Austin, TX 78744